Browser Requirements
Browser/Device
Minimum Version
Recommended Version
Internet Explorer
9
11 and above
Firefox
10
27 and above
Chrome
27
30 and above
Safari
6
7 and above
iOS (iPhone)
7
8 and above
Android
4
4.4 and above
Windows Phone
8
8.1 and above
Notes:
The minimum screen size/resolution for viewing is 1024 * 768.
If you are working from a mobile device with small screen, the visual representation may not be optimal, but generally everything should be functional.
Internet Explorer users should turn off Compatibility View. Compatibility View settings may cause some areas of Qdos to not display correctly.
Open Internet Explorer.
Click Tools. Pressing ALT+T will also bring up the "Tools" drop-down menu.
If Compatibility View is checked, click it to remove the checkmark.
Click Tools again.
Select Compatibility View Settings.
Make sure "qdos.equalassurance.com" is not listed under "Websites you've added to Compatibility View." (If "qdos.equalassurance.com" is listed, remove it.)
Make sure that the "Display all websites in Compatibility View" checkbox is unchecked.
Close and reopen Internet Explorer.
Sign back in to Qdos.
Internet Explorer 9 has some known issues when writing reports in Plain Text. It is best to use a higher version of Internet explorer or some other browser from the table above.
If using the eWAY payment system then the Recommended browser version is required.