Gwen Lazarito

Attributes
Client Manager, Practice Support Officer
N/A
+61 495 095 812
gwen.lazarito@equalassurance.com
o Client Account Coordination
o Operations & Process Improvement
o Project Coordination
o Customer Success
o CRM Administration (HubSpot, Zoho CRM)
o Marketing Coordination
o Documentation & SOP Development
o AI Productivity Tools (ChatGPT, Claude, Gemini)
o Canva, ClickUp, Asana, Slack, Notion
o Australian Business Support
o Lean Six Sigma Yellow Belt
o EF SET English Certificate – C2 Proficient (74/100)
o Graduate, Systems Technology Institute
o TESDA Scholar
o Dean's Lister
Experiences
Gwen Lazarito is an operations and client account professional with experience supporting Australian businesses through project coordination, client communication, operational improvement, and digital business support. Her background includes coordinating client relationships, maintaining operational documentation, improving workflows, supporting CRM administration, and collaborating with cross-functional teams.

She has worked closely with Australian financial services and professional service organizations, helping streamline internal processes and deliver high-quality customer experiences. Her strengths include organization, clear communication, process improvement, and leveraging modern productivity and AI tools to improve efficiency.

Gwen is passionate about building efficient systems, maintaining strong client relationships, and supporting organizations pursuing continual improvement and operational excellence.
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